How It Works

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Healthcare Your Way

With HelpMD, you can skip the waiting rooms and talk with a board-certified physician when it's convenient for you. Connect with one of our doctors online, using our mobile app or simply using your phone. You can access a doctor 24/7/365 with no consultation fees and get a prescription if you need it. You also have access to the HelpMD Prescription Discount Program. It is accepted nationwide at over 65,000 pharmacies.

How It Works

Benefits of HelpMD

  • 98%

    Member Satisfaction

  • 90%

    Issues resolved after first visit.

  • RX

    Prescriptions sent to your favorite pharmacy. Pick it up at your convenience.

4 Easy Steps to Get Started


Complete your Electronic Health Record (EHR) and add dependents online or on the mobile app.


Request a consultation with a board-certified physician using the app, online or 844-MYMD247.

Receive Care

Speak with physician, receive a personalized treatment plan and get a prescription (if needed).

Care Continuity

Patient has 24/7 secure access to their member portal with updated EHR after their consultation.

Download the HelpMD App!

Doctor visits are easier and more convenient with the HelpMD App. Always have a doctor at hand. Download the app today!

Virtual healthcare can treat many common health issues.

HelpMD can treat many common conditions over the phone. Many times saving you a trip to Urgent Care or the Emergency Room.

The most common conditions include:

  • Abdominal Pain/Cramps
  • Acid Reflux
  • Allergies
  • Asthma
  • Backache
  • Bronchitis
  • Cold/Flu
  • Constipation
  • Diarrhea
  • Fever
  • Gout
  • Headache/Migraine
  • Infections
  • Insect Bites
  • Joint Aches & Pains
  • Nausea
  • "Pink Eye" or Conjunctivitis
  • Rashes
  • Respiratory Infections
  • Sinus Infections
  • Skin Inflammations
  • Sore Throat
  • Strep
  • Sprains & Strains
  • UTI/Urinary issues
  • Vomiting
  • Other non-emergency conditions